Frequently Asked Questions
Questions, answered.
We'd love to be your partner along your journey toward vibrant health. Review the questions below, and feel free to contact our staff with anything else by email or phone.
Scheduling & Visits
Are you accepting new patients?
Yes — please call the office to schedule a complimentary 15-minute discovery call with our patient coordinator at 201-362-3166.
What should I expect at my initial consultation?
During your initial consultation, Dr. Manipon will carefully review and discuss your medical history and perform any needed physical exams. She will discuss the necessary lab tests and schedule your follow-up appointments.
What are the restrictions on virtual doctor's visits?
If you are not an in-state resident of CT, your initial visit at Revitalize Wellness Center must be in person. After the first visit, all follow-up visits can be conducted by phone or virtually using our secure video channel if you choose.
Email etiquette
Patients have email access with our Revitalize Wellness Center team. However, if an email question or request is deemed by one of our staff to be too complicated or involved for a response via email, they may, at their discretion, require that the patient schedule a phone, telemedicine, or in-person visit instead of responding via email.
Scheduling & cancellations
There is a 24-hour cancellation policy for all appointments, and a cancellation fee when appointments are not canceled within this time frame.
Billing & Insurance
We are not a conventional primary care physician
It is important to note the following:
- We do not fulfill an insurance company's requirement for an in-network primary care physician, as we are not in-network with any insurance plan.
- We are not available for same-day acute emergency appointments — please call 911 or your primary care doctor.
- We do not have a 24-hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency, please visit an ER or urgent care center.
Do you participate with any insurance plans?
Although we currently do not participate with any insurance plans, our office can provide a bill with insurance coding to be submitted for reimbursement as an out-of-network provider for patients who establish care in our CT offices. If you have out-of-network benefits, you may be able to get reimbursed for some of our services — please contact your insurer directly to ask about exclusions for Naturopathic Physicians and your out-of-network benefits. All fees are due at time of service; we accept cash, check, and major credit cards. Many patients also use their Flexible Savings Accounts as payment for services.
Can I still have a consultation if I am unable to come in person?
Yes, out-of-state consultations are available, but the scope in which Dr. Manipon works is restricted due to regulations about tele-health coaching. It is absolutely necessary to maintain a working relationship with your local physician as your primary care provider. Please call us for more information.
Still have questions?
Our patient coordinator is happy to help. Book a complimentary discovery call or reach us at 201.362.3166.